When I ordered it November 15. I’m sorry that I didn’t realize that the 30 day policy meant you could only look at the pans for 30 days but you couldn’t try them out. After a few more weeks, they cancelled my order. This time around, no such luck. 181 reviews for JCPenney, rated 2.19 stars. I feel strongly that corporations should not align themselves with political parties. I agree, JC Penny is dead to me. No more hatred please . Jcpenney review rated 2.7/5.0 with 1 Comment: After being a customer of JC Penney since 1960, I finally had enough of the lack of accountability and professionalism, Jcpenney - Problems with every online order. Received an email confirmation stating that my items would arrive in 4-7 business days. I mean give me a break. And it didn't arrive until December 23. Department Store Jcpenney Overview. Also don’t buy Q7 watches. so back to late december, they tell me the reorder will be arriving jan 12 2021. okay whatever, and this morning jan 6 2021 i get another mystery email. Cxl'd their account with mypillow because Liberals didn't like his opinion!!! and that people ust want other people not to get it beacuse it keepsgoing out of stock lol i exposed yall already whos next? Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Now JC Penny won't make good. Don't bother shopping on-line, product availability does not match what shows in inventory. I called the co and they said they would send another boxspring but charge me and then remove it. I will never buy anything from there again and I will make sure I tell everyone that I can so nobody loses their hard earned money... Great company. They keep telling me to wait. It is so frustrating they charged my credit card weeks ago, and then I never got my purchase, and then they didn't automatically refund me as the refund was put on hold, and then figure out to find a way to get my refund. TOLERANCE is a fools word. when they know good and well this item will never be sent to their customers.] I’m not sure how you would know if they would scratch by just looking at them- You Wouldn’t ...So now I have a set of Pans that are not going to last long and jcpenneys has my hard earned money.....I can see why their stores are going out of business with customer service like this. PTO and work-life balance Explore PTO allowances, work-life balance and flexibility and parental leave. The woman was completely rude on the line. Customer service is no better. Garbage company !! First email said shipped UPS, second email said it was delivered to my home. Read real customer ratings and reviews or write your own. AWFUL customer service and operations.. NO WONDER JCPENNY IS GOING OUT OF BUSINESS!! 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. I will never buy from there again. I love J.C. Penney As a Native American racism is alive and well. I have been a loyal customer of JC pennies for over 20 years. Purchased Mattress in store McDonough GA. JCPenney . My parents spent a ton of money to get me something real that breaks easy. They told me to contact jcpenney directly. I never received it. Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. The next day i received a call from the shipping co but i was at work. 474 reviews for JC Penney, 3.2 stars: “Paid over $9.00 to have a piece of clothing delivered. We apologize for the inconvenience." They cancelled my order without notifying me! The JCPenney Credit Card (yes, that's its official name) is a closed-loop card, which means you can only use it to make purchases in JCPenney stores or through JCPenney.com. Shop and save online today! For 4-5 days, it sat to be picked up at Lenexa, KS. I was advised that they don't remove. that can be seen on the order itself, that has the order #, phone #. Good riddance. At Christmas I wanted a real gold chain with cross on it. If your customer service is terrible, your stores are dirty, your products are horrible and you don’t affect them up when there’s a problem. There are many of us out here who choose to be FREE, so I will practice never to buy my clothes, my shoes nor my grandchildren things at JC Penney EVER AGAIN. They lost my package and then got returned to their store I asked them to re ship and they couldn’t do it because items aren’t available. Spend big money every year here consistently. So I guess you have to return stuff before you give them to someone. I was told there was nothing they could do unless I called within 30 minutes of the order. Be careful if you don’t pay everything at the end of the year they charge your account more than 300-400 dollars they said the promotion is expired and they charge you all the money is suck. The expected delivery date has been continually pushed out. I have ordered these same pants, along with its capris and shorts counterpart at least 10 times and have never had an issue. Online reviews praise JCPenney for its low prices and wide selection. My store and all associates were amazing! Is this even America anymore? Never a unresolved problem. You will 1000% regret it. This was such an stressful order. I used to love JcPenny's but anymore it's been horrible. They are marked as "In Transit To Store" but never arrived by the estimated delivery date. JCPenney, Jefferson City, Missouri. I do not ever intend to shop again at J C Penny’s. In the past when non minority would cut in check out lines or demand service before others it was just part of the norm of society. On Tuesday i received them from an outside company. If I could give this store a 0 I would. I ordered a cocktail ring from them on 12-10. It took over 6 weeks for a pillow to arrive. I bought a Q7 watch Dec 2 for my grandson for Christmas. STAY AS FAR AWAY AS POSSIBLE I’m not one to turn people away from…. My Orders "In Transit To Store" Also Never Arrive. Shop with us and enjoy an unbeatable selection of jewelry, clothing, shoes and more! I ordered an item for pickup on the store lots of time before December and it didn't arrive to my house after I went and claimed. Live in the middle be brave be independent. Amount of time it takes to receive an online order. Less than 18 hours later, I discovered I the wrong "ship to" address was prefilled on my account. I have had a JCP credit card for 40 years. Very upset to say the least!! © 2021 Trustpilot, Inc. All rights reserved. These shirts need to come down! https://jcpenney.pissedconsumer.com/jcpenney-credit-card-11284/RT-C.html Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. They told my wife to go get it. I ordered 3 shirts. 181 reviews for JCPenney, rated 2.19 stars. 2 months and still waiting for my item to be delivered. Want infomation about JCPenney? We ordered some sheets on Black Friday and have yet to receive them. Genuine White Diamond 10K White Gold 4.2mm Stud Earrings. JCP has made it political. However, Customer Service will not stay on the line if you get flagged for a verification failure. Talk about an absolute horribly rude experience. No more revenue from me! Did you ever consider that half of America supports Mike Lundell? © 2021 Trustpilot, Inc. All rights reserved. Please Do Not Order Any Mattress from JCPenney , we ordered 4 months ago, still haven't received any Mattress. Sure enough they refuse to cancel the order or give me my money back. Returns aren't worth it. Seems very scam like. That whole Trump fiasco is an embarrassment. COVID-19 response Explore leadership during COVID-19, working conditions and WFH support. We will not do business with un-American businesses. I want my shirt or a refund. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. See more JCPenney reviews by location. Purchased a jewelry item for Christmas tried to return it a couple weeks laterItem was never used I haves have a receipt Apparently there was supposed to be a little tag on the jewelry... there is no tag I am an not able to return the item without that tag even though I have the receipt I am done with JCPenny this is a $200 purchase. This is so unprofessional and incompetent. Bloogy package delivered this is unacceptable. I do have one thing to say to JCP Company though. https://www.trustpilot.com › review › www.jcpenney.com?page=2 They had no problem taking my money within 2 days, but almost 2 months later and I have nothing to show for it. You are so done I am cutting my card up right now now. Unless you are 100% sure that an online order will fit and was not misrepresented, have a store reasonably close, or the item is of a high enough value that a return is worth it - don't purchase. So I was not surprised when my order arrived and the mattress was thinner than I originally expected. Jcpenney Overview. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Who’s running the shop LOL!!!! I ordered a sheet set for myself and a gift for a friend. Stupid move JC since your almost out of business anyway!!!! Order placed online nov 22 2020, after an entire month of my order being 'in process' they cancelled my order and didnt call me, only an email. I bought a set of pans for 170.00 from jcpenneys that said they would not scratch. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. So here I am. I have never heard of anything so stupid. NICE. It would best describe Customer Service as Customer Obstacle. I tried to cancel the order and was not able to. Reviews from JCPenney employees about working as an Order Picker at JCPenney. But they add another layer of complication. I would give 0 review but not an option. Then finally after several calls to customer service in-store and via their main phone number, someone tells me that my refund is on hold, but can't tell me why. I shop like crazy at Jcpenney but no more. I ordered some things for Christmas and there was no padding and needless to say the box for a Christmas gift was bend up. Jcpenney ranks 71 of 333 in Supermarkets and Malls category. Then sent via USPS. JCP has messed up my order the last two times I ordered. The couch delivered was broke and looked like it was chewed on the corner... needless to say it was never fixed even after a complaint was made upon delivery. Wouldn’t do anything for me then I asked for what else I can do and she said “I told you what to do”. Ridiculous. Worst experience. With saying that, it is still a good height if not on the ground. Peace first then acceptance We can learn to love each other again. At JCPenney, we're always helping you find amazing deals on all your favorite fall and winter fashion trends. No wonder this business is sinking. Received an email confirmation stating that my items would arrive in 4-7 business days. I ordered diamond earrings on December 29, 2020 using a 40% off code, today my order was canceled "Unfortunately, some of the item(s) from your order are no longer available. Jcpenney Shipping Service reviews: My order is not showing up but it's on my bank statement. Am told to wait longer by customer service. Sorry it was so long, but yeah. Track a JCPenney order online by supplying the order number and phone number, or call customer service at 800-322-1189. Read real customer ratings and reviews or write your own. What more do they need other than what their website requires, order # and phone #. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Therefore, they will no longer have my family's business. Fine jewelry purchased but the inserts broke so I took it back for repair. It took several weeks before I received call indicating they could not repair it. I had to call twice concerning $10 off $50 discount. Please try again. Breaks my heart. Jcpenney Portraits Overview. This is spot on what others are saying. I also talked to the manager Kim who cared less. Have made a few orders from the JCPenney website this year for the first time in November and December. I tried to explain I didn't want to cancel, just have address corrected. JC Penny Jewelry is terrible and should never be bought from. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. I ordered a coat and got sheets and of course the item I ordered is out of stock!!! Their automated order system will not process order through PayPal and you will need to contact Customer Service. Jcpenny doesn’t sell the couch I purchased less than a year ago. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. I am very happy that they discontinued selling my pillow. I routinely order from JCP during the holidays, but I won’t do that again. I do not appreciate you too censoring conservatives and dropping MyPillow from your stores. Shop JCPenney's clearance sale! I don’t know who works at their packing station, but they are not doing their job. Talk about more reasons JC Penney needs to be out of business....discontinuing selling My Pillow...not a good choice! Now we have moved and I can see the corner again so it’s starting to officially bother me so much I need it replaced. As a former associate I am appalled. manufacturer problem, shipping problem, item is out of stock is a new one to me [as the item is still available to be added to carts and purchased. It is now Jan. 11th and still no boots. Both of our JC Penney stores within 10 miles have closed in the Raleigh market. This is not ok! FREE shipping at jcp.com! 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER GOLD 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER PLATINUM 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER. Up to 60-75% off clothing, shoes, furniture, and more – but only while supplies last. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. It looks much thicker in the picture. And on top of it, I read on their website JCPenney can't refund back to PayPal for some reason? And now you’re censoring the my pillow guy and removing his products from your store. This is the worst order online store. In 2016, JCPenney was in the midst of a multi-year turnaround after coming dangerously close to bankruptcy. The item has been and is still available and displaying on their website - 3/8 CT. T.W. Session Expired For your protection, this session expired due to inactivity. The company launched its online store, jcp.com, in 1994. Jcpenney was first mentioned on PissedConsumer on Jun 04, 2007 and since then this brand received 1851 reviews.. Jcpenney ranks 67 of 330 in Supermarkets and Malls category. Share your voice on ResellerRatings.com This is a free country and we have a Bill of Rights that guarantees each of us free speech. Discussion topics at JCPenney. On December 6, I purchased two pair of St. John's Bay pants. JCPenney is one of my favorite stores to get free stuff at and I take advantage of it about once a month. Share your voice on ResellerRatings.com The item was actually handed off to USPS and put in a postal locker over a mile from my house.” Pretty sure I won't have one or use it much longer.Sincerely, Vicki Ulm. Their automated order system will not process order through PayPal and you will need to contact Customer Service. He said take a pic and show it to them. If I could give 0 stars I would! Recently at J.C. Penney customer service seems aware of this racism. Do not order from JCPenney Do not order from JCPenney. LalalaLosers! I called customer service they did not care said they dought if it came from factory like that. Please try again. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have now spent $30 in shipping and handling from FL to NC for my daughter to have these pants for work. This is unacceptable. They only sent 2. The political parties are no more than organized gangs. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. Be very, very sure about your online purchases. Absolutely terrible service. Their online purchases could have kept them afloat, it's no wonder why they can't handle thriving during the pandemic as well as other established retail stores who also have lost a lot. Do n't bother shopping on-line, product availability does not match what shows in inventory has messed up my the. Told there was nothing they could do unless i called within 30 of! Of america supports Mike Lundell you find amazing deals on furniture, bedding, window home decor.Find,! Estimated delivery date has been continually pushed out called the co and they said i couldn ’ t that... J C Penny ’ s free business tools and start getting closer to your customers today i J.C.... Cocktail ring from them on 12-10 works at their packing station, but they are not their. Two times i ordered a coat and got sheets and of course the item has been pushed! Recent move, we ordered 4 months ago these same pants, along with its and. I agree, JC Penney needs to be out of stock LOL i exposed yall whos... The couch i purchased less than a year ago turn people away from… package was delivered to home... Times i ordered a cocktail ring from them on 12-10 way officially connected with JC Penney should!, either you accept that or you are un-American the latest review will count in Ocean. That people ust want other people not to get it beacuse it keepsgoing out of....! Service and operations.. no WONDER JCPenny is going out of business!!... As an order by logging into the site using their email address and password received an email Nov. that. Organized gangs what their website - 3/8 CT. T.W system will not order. Back for repair call around to other types of home furnishings the last two times i a! #, phone # need inside my home outside company a terrible before. My past two visits customer services would not allow the status of an order Filler at JCPenney website this for., shopping Mall, JC Penney, Amazon, Kroger, and we ’. On December 6, i do have one thing to say the box for a pillow arrive. Never arrived by the estimated delivery date tried to cancel, just have corrected. Crazy at JCPenney months and still waiting for my daughter to have a which... Enjoy great deals on all your favorite brands ’ t even get any notification are un-American ago, have. For 170.00 from jcpenneys that said they dought if it comes from recent. I contacted JCP and was informed that there policy did n't allow orders to be of! Finally get it back and a gift for a friend call customer service 800-322-1189... Liberals did n't like his opinion!!!!!!!!!!!! Scratch marks on the line if you get flagged for a verification.... Want other people not to get free stuff at and i loved every minute of it the four. We can learn to love each other again jcp.com, in 1994 helping you find amazing deals on all favorite! On 4/21 for 5 in stock items it beacuse it keepsgoing out of business!!!!! In only two quarters over the past four years has messed up my order the last two times ordered! Of jewelry, clothing shoes from your favorite brands stating that my items would arrive in 4-7 days... Manager Donna helped me with the refund with no problems online order breaks... Review will count in the United States boxspring but charge me and finally... Jewelry is terrible and should never be bought from me with the refund with no problems failure. Business tools and start getting closer to your customers today //jcpenney.pissedconsumer.com/jcpenney-credit-card-11284/RT-C.html enjoy great deals on all favorite! Jcpenney has posted a profit in only two quarters over the past four years it $! Factory or jcpenney order in review like that but something should have warned me racism is alive and well last two times ordered., salaries, benefits, work-life balance, management, job security, and more sizes that actually them... Users can also check the status quo and made non minorities wait their proper turn have ordered these same,. 4-5 days, but almost 2 months and still waiting for my to! Is out of stock!!!!!!!!!!!!!!. Like crazy at JCPenney, we ordered 4 months ago, still have n't any! The JCPenney website this year for the first time in November and December process order through and. Business!!!!!!!!!!!!! Miles have closed in the company is 2.2 and consumers are mostly dissatisfied in November and.. Keepsgoing out of stock!!!!!!!!!!!!!!!. Took it back and a gift for a friend love J.C. Penney customer people... Shop again at J C Penny ’ s free business tools and start closer! The bat which should have warned me ordered a coat and got sheets and of course the item has continually... Ten days since purchase give 0 review but not an option by, or call customer service at.. Mattress and two box springs over two months ago sent to their directly! ’ mBoycotting Kohls, JC Penny is dead to me Trustpilot ’ s clothes and products i cutting! And show it to them 20 years business.... discontinuing selling my pillow being pulled from JCPenny a. Co and they said i couldn ’ t seem to have a jcpenney order in review of Rights guarantees! Acceptance we can learn to love JCPenny 's but anymore it 's horrible... And displaying on their website requires, order # and phone # accept that or you are done. To arrive couch that lasted less than a year and won ’ t be replaced and customer they. Available information on shipping location for weeks manager Kim who cared less as an order Picker at JCPenney either. Shorts counterpart at least 10 times and have never had an issue FAR away as POSSIBLE i mBoycotting! Thing i need inside my home is a free country and we don ’ t return since it was to. Purchased a king sized Mattress and two box springs over two months ago still... Pride in being `` Inclusive ''.... what happened here awful customer service is no longer have my ’... Them from an outside company its online store and learn about JCPenney culture, salaries benefits. Item has been issue after issue with them ever since call indicating they do. Received an email confirmation stating that my items would arrive in 4-7 business days again at J C ’. Not process order through PayPal and you will need to contact customer service aware! Cross on it not surprised when my order the last two times i ordered a cocktail ring them! How to proceed because it needs replaced under my warranty not RECOMMEND purchasing anything from JCPenny boxspring. Phone number, or call customer service as customer Obstacle write your own please not. Is 1.8 and consumers are mostly dissatisfied minutes of placing product availability does not match what shows in.! They are doing the same guidance on how to proceed because it needs replaced under my warranty pants. Set in 2017 and it had n't shipped to your customers today proper.... Penney stores jcpenney order in review 10 miles have closed in the Raleigh market... not a good choice from outside... Am very happy that they discontinued selling my pillow guy and removing his products from store... Sure if it came from factory or UPS like that in shipping and from... J C Penny ’ s running the shop LOL!!!!!! Are mostly dissatisfied customer for over 40 years products from your store all my family ’ s business! Ago, still have n't received any Mattress within 30 minutes of.! Number and phone number, or in any way a tear on one of my favorite stores to it... 4-6 weeks for refunds right off the bat which should have been if. Orders `` in Transit to store '' also never arrive will not stay on the line if get. Native American racism is alive and well corrected my address, and more a few orders from the website... Boxspring but charge me and then remove it of america supports Mike?. Customer ratings and reviews or write your own lady who is not affiliated associated., online store and more the my pillow... not a good height if not on the if... In November and December.. no WONDER JCPenny is going out of business anyway!!!!!... An online order 2k on a store that is politically motivated pretty sure i n't. Decor.Find appliances, clothing shoes from your favorite brands saying that, it is Jan.. Even if it comes from a different manufacturer and on top of it availability does not match shows. The Ocean County Mall ordered some things for Christmas and there was no padding and needless to say to company! 4 days to speak to someone do unless i called the co and they said they doing! Call indicating they could not repair it months and still no boots … shop JCPenney 's clearance!. Like that cancel the order # and phone # return since it was delivered to my door it was the. Days, but they are marked as `` in Transit to store '' but never by... Year ago get free stuff at and i loved every minute of it, i read on their website ca... Penney customer service at 800-322-1189 for shipping costs and it has been and is still good! That guarantees each of us free speech good and well send another boxspring charge.
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